I wonder if Steve Ballmer crossed all Microsoft campus just to a break a few chairs on this Vista support team member's head...

" Definitely Not. Windows Vista beta tester Steve B. was having trouble getting Internet Explorer 7 beta to work with Vista's Outlook Web Access, so he contacted the Vista support team for help. Their solution? Use Firefox or Opera instead. "As an OWA user, I fully understand the frustration you have experienced," the techie wrote back. Memo to Ballmer: When your own support people turn against you, don't you think it's time for a change? " -- InfoWorld, 2006-aug-18